Cognitwiselogic Logo

Cognitwiselogic

+886226279912
[email protected]

Master Online Reputation Management

Transform your approach to review and rating management with comprehensive training designed for Taiwan's business landscape

Start Your Journey

Why This Program Matters

Online reputation shapes business success more than ever. Our intensive program teaches practical strategies that work specifically in Taiwan's digital marketplace. You'll learn to handle negative reviews, build authentic customer relationships, and create systems that protect your brand reputation.

  • Real case studies from Taiwan businesses
  • Hands-on practice with review platforms
  • Crisis management techniques that actually work
  • Building sustainable rating improvement systems
  • Legal considerations for Taiwan market
Professional training session showing participants learning digital marketing strategies

Complete Learning Path

Six comprehensive modules that build from fundamentals to advanced reputation management strategies

1

Foundation & Platform Analysis

Understanding Taiwan's review ecosystem. We cover Google My Business, Facebook reviews, industry-specific platforms, and local review sites that matter for your business type.

2

Response Strategy Development

Crafting professional responses that turn criticism into opportunity. Learn tone, timing, and techniques that actually improve customer relationships and public perception.

3

Crisis Management Protocols

What to do when reviews spiral out of control. Step-by-step processes for handling viral negative feedback, coordinated attacks, and legitimate service failures.

4

Proactive Reputation Building

Systems for encouraging positive reviews without violating platform guidelines. Customer journey optimization and feedback collection strategies that feel natural.

5

Analytics & Monitoring

Tools and techniques for tracking your reputation across multiple platforms. Setting up alerts, measuring improvement, and identifying trends before they become problems.

6

Advanced Integration Strategies

Connecting reputation management with your broader marketing efforts. CRM integration, staff training protocols, and long-term reputation sustainability planning.

Learn from Experienced Practitioners

Our instructors bring real-world experience from managing reputations for Taiwan businesses across different industries

Portrait of Aleksander Novak, senior reputation management consultant

Aleksander Novak

Senior Reputation Management Consultant

Eight years helping Taiwan businesses navigate online reputation challenges. Aleksander has handled crisis management for restaurants, retail chains, and professional services. He specializes in turning negative situations into positive customer relationships and has developed response frameworks used by hundreds of local businesses.

Portrait of Isabella Kowalski, digital marketing strategist specializing in review platforms

Isabella Kowalski

Digital Marketing Strategist

Former marketing director at three successful Taiwan e-commerce companies. Isabella understands how reputation management connects with broader business goals. She teaches practical integration techniques and has helped businesses increase their average rating by 1.2 stars while maintaining authenticity and customer trust.

Portrait of Francesca Lindberg, customer experience specialist and trainer

Francesca Lindberg

Customer Experience Specialist

Background in hospitality and customer service training. Francesca brings the customer perspective to reputation management education. She focuses on preventing negative reviews through better service delivery and teaches sustainable practices that improve both ratings and actual customer satisfaction.

Program Information

Duration
8 Weeks
Format
Blended Learning
Next Cohort
September 2025
Investment
NT,000

What You'll Gain

  • Confidence to handle any review situation professionally
  • Systems that prevent reputation problems before they start
  • Templates and workflows you can implement immediately
  • Understanding of Taiwan's specific digital landscape
  • Network of business owners facing similar challenges
  • Ongoing support through our alumni community
Business professional working on laptop reviewing online reputation management dashboard

Ready to Protect Your Reputation?

Limited spots available for our September 2025 cohort. Early registration includes bonus one-on-one consultation session.

Reserve Your Spot